Hello Nikhil,
I'm sorry to hear about this. From your account, I see that you have purchased AVG Internet Security - Unlimited but the order status shows Not Settled, which means we have not yet received your payment and which is why your AVG Internet Security - Unlimited is not active in your AVG MyAccount and you're unable to active it on your computer. In this case, I request you to contact your bank once and ask them if they have authorized this payment and I also request you to wait for 48 hours to complete the payment/order.
Best regards,
Alok.
I have purchase avg internet security unlimited.Hower still is shows "You are not Protected".And the fix now button does nothing.I have uninstalled and installed again still the problem persists.Please help
Hi Alok,
Its been a week now…Still my antivirus shows the same message…Disappointed with AVG for the first time
Nikhil, I understand how this must be upsetting.
Please provide the screenshot of AVG Internet Security dashboard to assist further.
For screenshot, refer this article: http://avgread.me/1aZxsAV .
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Please be informed that there is a technical issue with the AVG Internet Security - Unlimited (1 year subscription) product that you have purchased, hence the case has been forwarded to concern team. Once the issue is fixed, we will inform you through email.
Your patience is much appreciated.
Hi Alok,
Its been a week now…Still my antivirus shows the same message…Disappointed with AVG for the first time