Hi Nicky,
We acknowledge your refund request.
Upon checking your account, we see that the trial version of AVG Internet Security has been renewed, as it was enrolled to automatic renewal.
We do send pre-billing notification prior the trial's expiry (which has been sent to you on 3/19/19).
If you prefer to cancel that subscription from our end & get refunded, let us know. We'll be able to help you with it.
Hi
i have been automatically renewed for your protection plan without being pre warned, I have tried to get a refund as you have said, how do I go about this without having a licence key
please help
Hi Nicky,
We acknowledge your refund request.
Upon checking your account, we see that the trial version of AVG Internet Security has been renewed, as it was enrolled to automatic renewal.
We do send pre-billing notification prior the trial's expiry (which has been sent to you on 3/19/19).
If you prefer to cancel that subscription from our end & get refunded, let us know. We'll be able to help you with it.