Thank you for the information.
Can you share us the screenshot of the message which appears on the AVG Internet Security?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Hi
this is the answer I ve got from yr side
Reply:
Hello Vincenzo,
Did you restart the computer and check whether you are able to activate AVG Internet Security?
The new version of AVG Internet Security will not ask you to enter the key during the installation process.
It has to be performed manually post installation.
Refer this article to perform the activation for AVG Internet Security.
Use the code that we sent via email now for activation.
Feel free to contact us if you need further help.
To see the entire conversation, click: https://support.avg.com/answers?id=9060N000000Eky4
BUT
Hi,
thks for your reply.
The problem is still there. I restarted the pc as the system itself asks me to do it.
BUT whenever I open the AVG window to clean my computer from eventual risk once got "Total problem found " ;i.e.18, then I get SOLVE THE PROBLEM to click on.
And there comes the answer to purchase the security package that I ve already purchased …!
Sorry but I don t know what to do.
Best regards
ED
Thank you for the information.
Can you share us the screenshot of the message which appears on the AVG Internet Security?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.