Hi Bernard,
Please accept our apologies for the inconvenience caused.
There is an ongoing issue with Password protection feature & the concerned team is already working on it to fix it shortly.
However, you can be rest assured that the protection level of your computer isn't compromised.
Meanwhile, performing a clean installation is the workaround provided.
As it isn't recommended to share the license info over this post, we've sent you an email including the reintsallation steps.
Please try those steps & let us know if it helps.
Avg. Internet security , password protection is off on startup all the time
Hi Bernard,
Please accept our apologies for the inconvenience caused.
There is an ongoing issue with Password protection feature & the concerned team is already working on it to fix it shortly.
However, you can be rest assured that the protection level of your computer isn't compromised.
Meanwhile, performing a clean installation is the workaround provided.
As it isn't recommended to share the license info over this post, we've sent you an email including the reintsallation steps.
Please try those steps & let us know if it helps.