Hi Vitor,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
Before proceeding, we'd like to clarify that the notification emails regarding the renewal/card has been sent to you on Jan 4th, 19th & 27th, which includes the renewal price as €89,99.
However, we'd suggest you to initiate a chat with our billing team by using this link to check the payment method status, available offers & renew.
Thank you for your understanding in advance!
Hello,
The renovation of my Avg will be on 17th of February but I don't know the correct price…can I have this information?
Vitor Mendes
Thank you for updating the status, Vitor.
If you need further clarification regarding the renewal of your subscription, we'd recommend that you contact our designated sales team directly.
Please visit this link to contact our sales team via live chat.
Thank you for understanding in advance!
Hi Vitor,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
Before proceeding, we'd like to clarify that the notification emails regarding the renewal/card has been sent to you on Jan 4th, 19th & 27th, which includes the renewal price as €89,99.
However, we'd suggest you to initiate a chat with our billing team by using this link to check the payment method status, available offers & renew.
Thank you for your understanding in advance!
Hello,
Few minutes ago, in my AVG account, I updated the correct credit card for payment to be made.
I hope that this situation is now solved, I'm waiting for news.
Thanks