my AVG start blocking any internet connection when i using WIFI. My AVG version 19.8.3108.
i tried uninstall and install AVG but AVG still blocking my WIFI. please helpp
Hello Stefanus,
We will certainly help you with this.
Please disable AVG temporarily as mentioned here and check your internet connection. Keep us posted about the progress.
it is Firewall. When i disable AVG firewall, i can use my internet.
it works when i disable my AVG. so i need to disable my AVG when i conenct using WIFI???
We are sorry to hear this.
We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.
Hello Stefanus,
We will certainly help you with this.
Please disable AVG temporarily as mentioned here and check your internet connection. Keep us posted about the progress.
only AVG Firewall cause it. do you have solution?
solved by agent using direct remote to my PC
Stefanus,
Thank you for updating the status.
Let's check what has gone wrong and work on a solution to resolve this situation. Make sure that you configured the firewall settings as recommended and check.
To do so, open AVG - Menu - Settings - Full protection - Enhanced Firewall - Enable Internet connection sharing. Additionally, click on network profile that is available in the same page and mark it as 'Private' and select 'System rules', enable all the tasks.
Let us know the outcome here.
i just follow your instruction, still firewall block my internet connection
Appreciate your efforts but regret to hear that the issue persists.
Could you clarify if the issue gets resolved when you Firewall component alone is disabled, or when whole AVG protection is disabled?
If it was not firewall component, please disable other AVG components individually and check when does the issue gets resolved.
Click this link for instructions to disable each AVG component.