AVG internet security Purchased

Hello Celine. I would request you to contact our technical support team for further assistance to download and install your AVG. Please click on this link http://avgclick.me/AVGtechnical to start a chat with them.

No - and that's the weird thing, it goes through so far but I never get to the bit that says enter the long code to carry on installation 

Regards
Celine

Hello

I purchased AVG Internet Security Order No 36-3957409 but the 'system' wont let me instgall it and when I log into AVG I am informed that I have not purchased any such product.

Can you advise please 

Best Regards
Celine

36-3957409

Hello Celine. I would request you to contact our technical support team for further assistance to download and install your AVG. Please click on this link http://avgclick.me/AVGtechnical to start a chat with them.

No - and that's the weird thing, it goes through so far but I never get to the bit that says enter the long code to carry on installation 

Regards
Celine