Dear Sirs,
Greetings!
1. I am so saddened to read your email. My spouse along with me left India for a short vacation overseas, to join my children as soon as the COVID-19 pandemic situation improved in India late last year 2020. Unfortunately, we are caught up overseas, not only in the incomplete second wave but also in a fierce third wave of COVID-19 at present and are still out of India. Sadly, we have been caught up in a second Stay-at-home emergency lockdown after emergency "brakes" and travel restrictions imposed, in between from mid-Nov 2020 till date.
2. Yes, I just realized that my Credit Card has expired and has been auto renewed but will not be delivered to me until I return to India. Consequently by some REGULATORY requirements by the Central Bank in India, the card has been made inactive for use. I am terribly disappointed that I have to forego this important free gift of AVG BREACHGAURD, especially I am a dedicated user of AVG products and would rely ONLY on AVG products for all my Internet security etc.
3. HOWEVER, I NOTICE THAT I HAVE ANOTHER AVG INTERNET SECURITY ACCOUNT WHERE THE NEXT CHANGE IS DUE ON 10-NOVEMBER-2021. I HAVE SIGNED INTO MY AVG ACCOUNT AND HAVE SWITCHED THIS ACCOUNT TO BE FUNCTIONALLY IN USE RIGHT AWAY. I SHALL THANK YOU TO ADD ON THE FREE GIFT OF AVG BREACHGAURD TO THIS ACCOUNT - AVG Internet Security + (Gift) BreachGuard
4. FYI - I had twice paid for this internet Security account and was not aware of it, as I again subscribed to another AVG Internet Security account which has become due on 24-April-2021. Hence I had twice subscribed to AVG Internet Security account for overlapping periods.
5. I also observe that all my subscriptions to AVG products (AVG TUNE UP, AVG SECURE VPN etc.) can be ACTIVE up to 10 devices BUT are ACTIVE only on 1 device (laptop). Can you please send me a notification on my email to ACTIVATE the products on my mobile phone too. Thereafter, I will open the email on my phone and activate these on my mobile phone.
Kindly acknowledge and confirm all the above for the sake of good order. Look forward to hearing from you. Thank you.
Warm regards
Victor Soares