Hello, Mike.
I apologize for the inconvenience caused. In the current release, AVG user interface will update the “Last computer scan” data only if you press "Scan Computer" floating button on main interface and not for any other scans. However, in the upcoming release of AVG the quick scan, deep scan and full computer scan or scheduled scan should be updated too.
Regarding the scheduled scan, I have sent you an email with instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.
I'm a long time AVG Internet Security user. I'm running version 18.3.3051. I have a daily scheduled scan. It doesn't run. Nor does the dashboard show the latest manual scan. I have run the Repair tool but the scheduled still doesn't run. I'be checked the log..
After running the Repair tool, the "Last computer scan" correctly showed the last manual scan. That was yesterday. Last night's scheduled scan didn't run and after running another manual scan this morning the "Last compute scan" still shows yesterday's date.
If I can't run scheduled scans and the "Last computer scan" date doesn't update, the product is not fit for purpose. I may be buying a different product soon. How do we fix this?
After running the Repair tool, the "Last computer scan" correctly showed the last manual scan. That was yesterday. Last night's scheduled scan didn't run and after running another manual scan this morning the "Last compute scan" still shows yesterday's date.
If I can't run scheduled scans and the "Last computer scan" date doesn't update, the product is not fit for purpose. I may be buying a different product soon. How do we fix this?
Hello, Mike.
I apologize for the inconvenience caused. In the current release, AVG user interface will update the “Last computer scan” data only if you press "Scan Computer" floating button on main interface and not for any other scans. However, in the upcoming release of AVG the quick scan, deep scan and full computer scan or scheduled scan should be updated too.
Regarding the scheduled scan, I have sent you an email with instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.
I apologize for the inconvenience caused. In the current release, AVG user interface will update the “Last computer scan” data only if you press "Scan Computer" floating button on main interface and not for any other scans. However, in the upcoming release of AVG the quick scan, deep scan and full computer scan or scheduled scan should be updated too.
Regarding the scheduled scan, I have sent you an email with instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.
I am sorry to hear that the issue persists.
I have resent you an email, please follow the steps from the email and get connected with our remote support.
I have resent you an email, please follow the steps from the email and get connected with our remote support.