Hello Ryan,
We regret for the inconvenience caused. We have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Thank you.
I have set up a scheduled scan for AVG Internet Security at a certain time everyday, yet it won't start a scan. When I look in the the settings for the scheduled scan, it shows the time that is will start if whether or not I have turned my computer on in time for it or not. While looking at the the time when it is supposed to take place, once my computer reaches the correct time i.e. h:m:s, it changes to the next minute with the exact same amount of seconds (5:50:42 changes to 5:51:42). It has been doing this for almost a week now with one exception, and I have disabled the scheduled scan, then re-enabled it without any success. I have also changed the time when I want it to scan to later in the evening yet that has not worked. I have a 2 year 3 computer AVG Ultimate license, and it will expire in 210 days. Do I need to uninstall it then reinstall it?
Thanks Ryan
Hello Ryan,
We regret for the inconvenience caused. We have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Thank you.