AVG Internet Security subscription

Hello Elizabeth,

We apologize for the inconvenience. We will help you sort this.
As it isn't advisable to post sensitive details here, we've sent an email with further details. Please check your inbox/spam for the email.

Why is it that despite paying for AVG Internet Security, I get reminded everyday that my subscription to AVG has expired?  I go into AVG Internet Security and it says I am covered? I did click to renew and it just downgraded me to the basic free version. I have now switched it back to the version I pay for.

Hello Elizabeth,

We apologize for the inconvenience. We will help you sort this.
As it isn't advisable to post sensitive details here, we've sent an email with further details. Please check your inbox/spam for the email.