Hello Ronald, I apologize for the inconvenience caused. We have already escalated this issue to our senior technicians. It will get fixed soon. I request you to send us the diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
Why has the product degraded to the point that AVG allows updates to crash computers to the point that one has to resort to old school DOS to remove the SYS Files just to get the computer to boot.
I want a refund of what is left of my suscription.
I just want a refund, it appears that this is not an isolated problem, do a web search, and you will begin to see that your once great software has turned to dust, due to the focus on selling everything but the best antivirus on the planet, which AVG once did.
Unloaded your software, get no more anoying popups selling me stuff I do not want or need.
SEND ME A REFUND, THANKS
I just want a refund, it appears that this is not an isolated problem, do a web search, and you will begin to see that your once great software has turned to dust, due to the focus on selling everything but the best antivirus on the planet, which AVG once did.
Unloaded your software, get no more anoying popups selling me stuff I do not want or need.
SEND ME A REFUND, THANKS
Hello Ronald, I apologize for the inconvenience caused. We have already escalated this issue to our senior technicians. It will get fixed soon. I request you to send us the diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
Hello Ronald. Apologize for the inconvenience caused. Please contact our sales chat team via: http://bit.ly/1M0otM6 . They will help you with the refund. Thank you.