Hello Nick,
I understand the inconvenience.
I couldn't view the screenshot attached to your post.
Please try attaching it again to your new reply.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Notice several other people quoting this error whilst upgrading to ultimate whilst previously using IS & TU as a different package. I have successfully, loaded this package already on one pc and two laptops but have hit a brick wall with a Vista running laptop. Have managed to download and install IS on this laptop but when I load Tuneup I get the enclosed m
Nick,
I appreciate your efforts to complete the installation. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.