I just renewed both programs. Each states subscription for unlimited devices, however, when I attempted to download the products on my android phone, I'm directed to the free download with ads. I've downloaded programs on laptop first. Is a laptop and a phone not considered unlimited devices?
Help. Thanks in advance.
Hi Karen,
We will certainly check this for you.
Yes, the unlimited device means the product can be used in multiple platforms that includes your PC, Tablets and Android mobiles.
You have to activate the Pro subscription on the free application that you have installed on your mobile.
Please follow the below steps to activate your Pro subscription for AVG Antivirus and Cleaner applications:
1. Open AVG Antivirus and AVG Cleaner app in your device.
2. Tap on drawer on top-left and select Login or My Account.
3. Enter AVG My Account email and password
to activate the PRO features.