Susan,
Yes, your product is good till Dec- 2018. You need to activate it using your email address to enable paid version. Open AVG Internet Security -> My AVG -> My subscription -> log in and check if the expire message gets disappeared. We are here if you need further help.
So, I purchased AVG Internet Security-Unlimited and my license is good til Dec 2018. I have been attempting to download it to my desktop and after apparent download and installation have taken place. My dashboard still shows expiration in 15 days. I am wondering if I did it correctly7.
Please help!
Thanks, Susan
Susan,
Yes, your product is good till Dec- 2018. You need to activate it using your email address to enable paid version. Open AVG Internet Security -> My AVG -> My subscription -> log in and check if the expire message gets disappeared. We are here if you need further help.
Thanks, but it doesn't seem to work. Tried redownloading it and all and the renew message is still there. It says I'm covered, but covered by what? Unlimited or my old version of Pro that expires in 14 days?
Susan,
I completely understand your concern. Please follow below steps to activate AVG Internet Security unlimited in your PC:
- Please open AVG Internet Security and click on "My AVG" icon at top right corner of it.
- Then click on "My Subscriptions" icon in it. If you find your old license number there, please click on "Remove license".
- Otherwise, if you find your email address there, then click on "Log out" option.
- Please follow the 2nd and 3rd steps until you encounter "Log in" option. Once you encounter "Log in" option, please click on it and enter your AVG My Account username and password and complete the activation process.
Keep us informed about the status to assist further.