Yvan,
Thank you for reaching out to us with your concern.
Please follow the steps below to install and activate the AVG Anti Virus on your mobile.
1. Uninstall any AVG apps installed on your device. To uninstall navigate to the below mentioned location.
Device Menu>Settings>Apps/Application Manager>AVG Antivirus>Uninstall.
2. Restart your device once.
3. Open Google Play Store on your device.
4. Search for AVG Anti Virus.
5. Locate and install the Free version of the apps.
6. Now open the installed apps.
7. Tap on drawer(3 lines) on top-left of the app and select Login option.
8. Enter your My Account email address and password.
Your app will automatically upgrade to PRO version. Note that it takes up to 24 hours to upgrade to PRO version.
I request you to be patient for a day and check whether it upgrades to PRO.
Yvan,
Thank you for reaching out to us with your concern.
Please follow the steps below to install and activate the AVG Anti Virus on your mobile.
1. Uninstall any AVG apps installed on your device. To uninstall navigate to the below mentioned location.
Device Menu>Settings>Apps/Application Manager>AVG Antivirus>Uninstall.
2. Restart your device once.
3. Open Google Play Store on your device.
4. Search for AVG Anti Virus.
5. Locate and install the Free version of the apps.
6. Now open the installed apps.
7. Tap on drawer(3 lines) on top-left of the app and select Login option.
8. Enter your My Account email address and password.
Your app will automatically upgrade to PRO version. Note that it takes up to 24 hours to upgrade to PRO version.
I request you to be patient for a day and check whether it upgrades to PRO.
I purchased the AVG Internet Security - Unlimited.
When I download it on my mobile phone I do not get the full version. I am asked to pay again to upgrage to AVG Antivirus Pro.
What should I do to get the full version?