Hello Catherine,
We are sorry to hear that. Please try to activate your subscription using the instructions on the article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate and check whether it resolves the issue. If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Thank you.
I purchased AVG Internet Security Unlimited but the app which was installed is called AVG Antivirus. Is this correct? Also, can I install this program on my second Mac and iPhone?
Catherine, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. AVG is compatible with Mac but not with iOS.
AVG Guru
Catherine, Currently the only prog that's associated with AVG which is compatible with iOS is HMA! Pro VPN (http://www.avg.com/ww-en/hma-pro-vpn).
AVG Guru