Stuart,
I see that your AVG Internet Security - Unlimited (1 year subscription) has been renewed and is valid till Nov - 2018. Have you activated this product?
To reactivate, open AVG Internet Security -> Menu at the top right -> About -> Subscriptions -> check the expiry date. If the date differs, choose log out and go to main dashboard to reactivate as suggested in this article: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate . We are here if you need further help.
Trying to renew, have order #. Followed instructions – but will not take,
Stuart,
I see that your AVG Internet Security - Unlimited (1 year subscription) has been renewed and is valid till Nov - 2018. Have you activated this product?
To reactivate, open AVG Internet Security -> Menu at the top right -> About -> Subscriptions -> check the expiry date. If the date differs, choose log out and go to main dashboard to reactivate as suggested in this article: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate . We are here if you need further help.