Sreedevi:
Why send an email instead of post an answer we can all see? Seems like that is what a forum is for. Please post the info you sent in the email.
Hello Chris,
We apologize for the inconvenience and difficulties caused.
We have sent you an email with instructions to get additional support and check with this issue.
Please get back to us if you have any difficulty with the instructions.
Thank you.
Please Help,
Since the update to 17.3.30011 I've had a number of issues,
1. Cannot find settings for 'Full Computer Scan'. At the moment this only scans the "C" drive, not all the drives, which was the case in the previous version. In addition I can't disable the 'Performance Issues' part of the scan - approx. 30% - a long time. I don't want to buy PC Tuneup and I don't need this scan, I have a paid for version of Internet Security and don't want ads!
2. Can't find history of previous scans and updates, easily accesible in previous version.
3. Scan is now VERY slow, can't find setting to change scan process priority which speeded up scans in previous version.
4. Very vague 'This email has been checked for viruses by AVG antivirus software' instead of the previously detailed date and version numbers on emails checked by AVG, I'm using Outlook.
5. As mentioned in a previous post I get an 'Avast' splash screen when opening Outlook.
To be honest, all the above are making me feel very uneasy about this update and although I've been with AVG for a number of years I am looking at alternatives. I have two other devices through Zen and I've stopped them updating to this version.
Any help would be appreciated.
Thanks
Chris
Sreedevi:
Why send an email instead of post an answer we can all see? Seems like that is what a forum is for. Please post the info you sent in the email.
Hello Chris,
We apologize for the inconvenience and difficulties caused.
We have sent you an email with instructions to get additional support and check with this issue.
Please get back to us if you have any difficulty with the instructions.
Thank you.
Hi Will,
Could you tell us what exactly is the issue that you're facing? Please provide additional information about your problem, we will be happy to help you in any way we can.
Thank you!