My computer was recently updated to Ver 2017.6.3029 Internet Security. I see in the Control Panel there is a second AVG Protection Ver 2016.15.8013 dated 04/20/2017. I see 2 icons for AVG Internet Security on the task bar. I tried uninstalling the Ver 2016 but it wanted to install instead. I have a 2 year paid subscription which just started, good till 2019. How do I delete the AVG Protection file & just have the new Ver of Internet Security.
Hello Rhonda,
I see that the AVG program installed in your computer got updated to the latest version and the older version still present in your computer. To fix this issue, you need to completely remove all the traces of AVG from your computer control panel and install the latest version from this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security. If you face any difficulties, feel free to contact us.