AVG internet security upgrade

Problems with AVG upgrading automatically.

New version of AVG Internet Security auto downloaded 8/9/17  & again 16/9/17 &  again today 18/9/17

New version includes hacker protection, payments protection etc.

Problems:

General slowing down of computer. Everything slow to start. web pages slow to respond, youtube videos don't play etc… The computer may freeze.  The computer does not always start up when switched on.  

This may be due to conflicts between new & old versions of AVG?  May this be due to program taking up too much cpu?

The AVG Icon in taskbar startup menu has an error flag.  Why does this warning come up?  

Opening AVG from this icon is extremely slow or doesn't load at all. This icon can load a pop-up menu to open AVG dashboard or perform a scan.

AVG Program will load from the desktop shortcut icon - loads the dashboard itself, not the pop-up.

Interim actions taken:

I've uninstalled the  8/9 & 16/9/17 & 18/9/17 auto upgraded version and returned to previous AVG Internet Security.

Questions:

Please advise:  

Are there adjustments that can be made to make the upgrade download run more smoothly & restore normal computer functions?


Does the new software update require removal of previous version AVG Protection to function without the problems noted?

How do I block further auto installations of the upgrade if none of the above questions has a solution?

Richard Lodge

Hello Richard,
I apologize for the inconvenience this may have caused to you. We have started to upgrade older version of AVG to 2017 version automatically to ensure better protection of your devices. This can not be stopped or avoided. The upgrade has to uninstall the older version and install 2017 version on your PC which unfortunately did not happen in your case.

I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.