Hello David,
We regret the inconvenience caused. Are you using a latest version (2016) of your AVG program? We suggest you to 'repair' your AVG program (http://avgread.me/1BVxDSY) and check if the issue persists. If the issue persists, I suggest you to add 'Rappelz' in the exceptions list of your AVG program by following the instructions in http://avgread.me/18WB2dg. To report false detection and to submit sample for analysis, click on https://secure.avg.com/submit-sample .Thank you.
Hello,
I play the online game Rappelz. since then I have AVG Internet Security installed, my online play will not start.
If I completely disable AVG I.S. without disabling firewall, I can play easily start.
I do: I disable AVG I. S., Create Rappelz and when I'm on, I activate AVG I. S. again.
Have a solution for this problem. Online search so far unsuccessfully.
am in Germany, Rappelz is well on us server.
Thanks and regards
David Müller
Hello David,
We regret the inconvenience caused. Are you using a latest version (2016) of your AVG program? We suggest you to 'repair' your AVG program (http://avgread.me/1BVxDSY) and check if the issue persists. If the issue persists, I suggest you to add 'Rappelz' in the exceptions list of your AVG program by following the instructions in http://avgread.me/18WB2dg. To report false detection and to submit sample for analysis, click on https://secure.avg.com/submit-sample .Thank you.