Hello Karen,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
May I know the exact error message you have received?
Thank you.
It keeps telling me I need to update, but when I click to do that, nothing ever happens. I've had AVG for years and have never had an issue like that. Nothing else has changed, either. I have Windows 10.
Hello Karen,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
May I know the exact error message you have received?
Thank you.
I don't get an error message. It just sits and spins like it's trying to but never actually does anything.
That worked! Thank you so much.