AVG internet security

Screen shots as requested by Dinesh. ( customer support

Hi Colin,

We're glad to look into this & help you.
Upon checking your account, we see that you do have an active subscription of AVG Internet Security.
From your description, it seems that you're being notified about the advanced threats.
To ensure this, share us the screenshot of the scan results for better clarity.

My AVG Internet  security still has 23 days of validity. Why when I run it does it tell me I have 228 issues to resolve but then ask me to renew my subscription? Surely if it is still in validity it should run and resolve the issues?

hope these help. The file was to big to email.' The second screen is the one I get when I scan and as I said when I click on fix problems I get the screen asking me to update subscriptions, which are not due yet for another three weeks.

Hi Colin,

We're glad to look into this & help you.
Upon checking your account, we see that you do have an active subscription of AVG Internet Security.
From your description, it seems that you're being notified about the advanced threats.
To ensure this, share us the screenshot of the scan results for better clarity.

Screen shots as requested by Dinesh. ( customer support

Thank you for the information, Colin.
It seems that AVG Internet Security is not recognizing AVG TuneUp installation on your computer.
To resolve this, we have sent an email instruction which would help you to get connected with our additional support.
If the email is not found in inbox do check in spam and junk folders.