Hello Alfred,
We sincerely apologize for the inconvenience caused.
We need to analyze the exact issue so we have sent you the email instructions to get our additional support.
They will install the AVG program and will collect log files and escalate it to our level two team.
Please check for the email on spam or junk folders if it is not present in the inbox.
Thank you very much for the link and the online support, AVG is now running correctly after having the tech team work through the issue and installing AVG. I have always liked AVG over several other security programs.
Again, thank you very much for solving this issue
Got new Alienware 17R3 system, came with windows 10.
Once I installed AVG again, it crashed my system got the BSOD with reboot after reboot. Repair didnt work.
Reinstalled windows 10, tried to reinstalled AVG interent security and it crashed windows 10 again.
AW's tech came out replaced hard drive, on 2/5/2016, on 2/7/2016 downloaded AVG internet secuirty and it crashed my system again with the BSOD, this time I was lucky and my restore point was able to restore system. I have not tried to download and install AVG internet security again.
I want it fixed or a refund as it wont work on my system as is.
Hello Alfred,
We are glad to know that the issue has been resolved. Thank you so much for letting us know .Please feel free to contact us for further assistance so that we will be really glad to assist you .Thank you.
Thank you very much for the link and the online support, AVG is now running correctly after having the tech team work through the issue and installing AVG. I have always liked AVG over several other security programs.
Again, thank you very much for solving this issue
We sincerely apologize for the inconvenience caused.
We need to analyze the exact issue so we have sent you the email instructions to get our additional support.
They will install the AVG program and will collect log files and escalate it to our level two team.
Please check for the email on spam or junk folders if it is not present in the inbox.