Hello René,
We are sorry for the inconvenience caused.
If you are getting this incompatible message while installing AVG program then it means that there should be traces of AVG Zen program on your PC.
We request you to run the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 and remove the traces of AVG program.
Once that is done, please install AVG Internet Security as mentioned in this article: http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.
My AVG internet Security doesn't run and gives as comment
that it isn't compatible with a program on my computer, but it doesn't tell me what kind of program that is.
that it isn't compatible with a program on my computer, but it doesn't tell me what kind of program that is.
Hello René,
We are sorry for the inconvenience caused.
If you are getting this incompatible message while installing AVG program then it means that there should be traces of AVG Zen program on your PC.
We request you to run the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 and remove the traces of AVG program.
Once that is done, please install AVG Internet Security as mentioned in this article: http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.