Hi Mick,
Thank you for reaching out to us with your concern.
Please follow the steps below to activate your AVG Internet Security-Unlimited:
1. Please open AVG Internet Security>Menu>About.
2. Please click on "Log out" on AVG Subscription Tab and then you will be able to find "Remove License" option. If the Logout Option is not available, please click on Remove License.
3. Click on it and wait for the process to get finished.
4. Once it is completed please restart your PC and get into subscriptions tab to click on "Log into account"
5. Enter the AVG my account credentials and check whether it activates your recent subscription.
thanks for quick reply Balasubramanian
I have restarted a few times but it keeps saying the same thing
Here is a snapshot
Hi Mick,
Thank you for reaching out to us with your concern.
Please follow the steps below to activate your AVG Internet Security-Unlimited:
1. Please open AVG Internet Security>Menu>About.
2. Please click on "Log out" on AVG Subscription Tab and then you will be able to find "Remove License" option. If the Logout Option is not available, please click on Remove License.
3. Click on it and wait for the process to get finished.
4. Once it is completed please restart your PC and get into subscriptions tab to click on "Log into account"
5. Enter the AVG my account credentials and check whether it activates your recent subscription.
I bought AVG on ebay and it won't activate. On my AVG account it shows PRO features expire in 690 days but I can't seem to activate it .
Mick,
I understand this must be upsetting and I apologize for the inconvenience. I have sent you an email, please follow the email instructions to get in touch with the remote support. They will analyze the issue with AVG and fix it with free of cost.
Hi Akash
thanks that worked but now I keep getting "restart your pc to enable some security features" "RESTART NOW' .I have already done the restart it's trying to get me to buy more stuff. Can I turn that off? thanks