Hi AVG gurus, I need the same help as Doug!
I have a paid verson of Internet security unlimited, and it seems I have gotten the same same problem as Doug. In addition, the main dashboard says I only have a trial version, and the subscription tab says my subscription expires 01.01.1970. No other antivirus/malware program .I have tried Fix AVG, Remove AVG, Clean AVG and reainstalled, but in vain. AVG has worked flawless for me in several years, and on my 3 pc's with win 10 with same configuration on all 3. But suddenly, the other day, on this PC:
Hello Doug,
We are sorry to hear that you receive a message that the computer component is switched off. We suggest you to run AVG Protection repair(avgclick.me/RepairAVG) from control panel and check if that fix this issue. If you still have any issue, please send us the screenshot(http://avgclick.me/getscreenshot) of the error message you receive from AVG. So, that we can check the same and assist you better.
Thank you
I upgraded to AVG Internet Security today and everything seems to be running fine except I'm getting an alert on the main dashboard that says "You are not protected…computer protection is turned off". However all 5 categories on the dashboard are in GREEN, thus showing everything is running. Why am I getting the "Not protected" alert? When I click the "Fix Now" button nothing happens.
Hello Terje,
I regret for the inconvenience caused. I would suggest you to contact our technical support ( http://avgclick.me/AVGtechnical ) to resolve your issue.
Doug, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Doug,
We are sorry to hear that you receive a message that the computer component is switched off. We suggest you to run AVG Protection repair(avgclick.me/RepairAVG) from control panel and check if that fix this issue. If you still have any issue, please send us the screenshot(http://avgclick.me/getscreenshot) of the error message you receive from AVG. So, that we can check the same and assist you better.
Thank you
Doug,
We are glad to know that your issue is resolved.
We appreciate your efforts.
Please feel free to contact us for any assistance regarding AVG.
Thank you.
Tried the "Fix" solution and still having the same issue. All systems seem to be working, but I'm getting the error message and the "Fix It" button does nothing.
Doug,
We regret for the inconvenience caused. We have sent an email to get in touch with our additional technical support. Please check the email and get connected with them. They will resolve the issue for you.
Thank you.