Hello George,
We apologize for the inconvenience caused. We would request you to run the AVG remover tool to remove AVG completely and re install it. After you run the remover tool successfully, please download and install AVG using offline installation file based on your OS ( 32 bit or 64 bit).
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG.
Hello George,
We apologize for the inconvenience caused. We would request you to run the AVG remover tool to remove AVG completely and re install it. After you run the remover tool successfully, please download and install AVG using offline installation file based on your OS ( 32 bit or 64 bit).
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG.
My AVG Internet Security is not working. It states: There Are ''No Active Components'' when I open the program. How can I correct this?
Then to determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 .
Please visit this webpage http://www.avg.com/us-en/download.prd-isc to download the offline installation file.
Run the downloaded file to start the installation process.
Follow the instructions on your screen.
When prompted, enter your AVG license number. The license number is sent automatically to your e-mail once purchased.
Complete the installation and restart your computer.
Please, feel free to let us know if you require any further assistance. Thank you.