Hello Liz,
We apologize for the difficulties you are currently experiencing.
Could you please let us know the exact error code and error message you received? also provide us the screenshot http://avgclick.me/getscreenshot of the issue to assist you better. Also provide us the ticket number to check this in our record and assist better.
Feel free to contact us for any further assistance. Thank you.
I downloaded AVG Internet security onto second laptop that was running the free version. The firwall wont work. Tried fixing but nothing happens. Tried enabling file sharing but again nothing hhappens connects to AVG but nothing happens. Reported in and got a ticket number but no answer on support line.
Liz, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Liz,
We apologize for the difficulties you are currently experiencing.
Could you please let us know the exact error code and error message you received? also provide us the screenshot http://avgclick.me/getscreenshot of the issue to assist you better. Also provide us the ticket number to check this in our record and assist better.
Feel free to contact us for any further assistance. Thank you.