David, Please click this link (http://download.avg.com/filedir/util/AVG_Remover.exe) to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
4. Once uninstalled download the installation file using the link (http://avgclick.me/InstallAV).
AVG Guru
David, Please click this link (http://download.avg.com/filedir/util/AVG_Remover.exe) to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
4. Once uninstalled download the installation file using the link (http://avgclick.me/InstallAV).
AVG Guru
I had an error message telling me that I needed to put my license key into system again I went to the sight downloaded it pasted it in it says " valid " in green letters but still doesn't work, I go to check my account and it says I don't have one , how does it know my license key and how did it give me it again if I don't have an account. I have wasted a day trying to get someone to talk to me and still nothing I don't have any protyection here and I want it fixed they even told me to uninstall it and re instal but it won't let me uninstall I need someone to help me Thanks in advance Dave
Hello Dave,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and "Run" the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallAV .
Please feel free to get back to us for further assistance.
Thank you