Hello Mary,
We are sorry to hear that. To assist you better, could you please send us the screenshot(http://avgclick.me/getscreenshot) of the AVG window that shows as "Not Protected"? So, that we can check the same and assist you further.
Thank you
Software section in RED says not protected and when I click on Fix Performance it does not fix problem?
Mae, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Mary,
We are sorry to hear that. To assist you better, could you please send us the screenshot(http://avgclick.me/getscreenshot) of the AVG window that shows as "Not Protected"? So, that we can check the same and assist you further.
Thank you