Hello Tibor,
We apologize for the inconvenience.
Please be informed that the AVG Internet Security which you have renewed is already installed in your computer. You can just activate the product using the new license number… Click on this link for the steps to activate the AVG Internet Security http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number.
Thank you
I received an email telling me to renew my Internet Security subscription which I have done. When attempting to install the extended subscription I got a message saying that the program was incompatible with another AVG product already on my computer. Please explain!
Hello Tibor,
We apologize for the inconvenience.
Please be informed that the AVG Internet Security which you have renewed is already installed in your computer. You can just activate the product using the new license number… Click on this link for the steps to activate the AVG Internet Security http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number.
Thank you