Hello Giuseppe.
We'll be glad to clarify.
We have made significant improvements to our detection rates over the last year and we expect to continue this investment as the threat landscape is getting more complex and thus had to increase the price.
Additionally, when you initially purchased the product, you received a discount of €22.00 and agreed that your subscription would continue for successive renewal terms equal in length to your initial license term, at the undiscounted price in effect at renewal.
We certainly understand that you would like to renew at a discounted price. I have cancelled the automatic renewal for current subscription and assure you will not be charged for it.
You can contact our sales team (https://support.avg.com/support_sales?l=en) for help to renew the subscription manually at a best possible price.
The renewal of my subscrition of the AVG internet security is very expensive (89,99 Euro)for one year.I recorderd that last year this cost was almost half .I wander the why this year is so expensive and I cannot afford to
pay this amount.If the cost cannot be reasonably reduced I have to cancel this subscription.Looking forward the hear from you as soon as possible. the soonnest possible.
Hello Giuseppe.
We'll be glad to clarify.
We have made significant improvements to our detection rates over the last year and we expect to continue this investment as the threat landscape is getting more complex and thus had to increase the price.
Additionally, when you initially purchased the product, you received a discount of €22.00 and agreed that your subscription would continue for successive renewal terms equal in length to your initial license term, at the undiscounted price in effect at renewal.
We certainly understand that you would like to renew at a discounted price. I have cancelled the automatic renewal for current subscription and assure you will not be charged for it.
You can contact our sales team (https://support.avg.com/support_sales?l=en) for help to renew the subscription manually at a best possible price.