Lidiya,
I apologize for the difficulties caused to you. Please remove your AVG Free Antivirus program completely as per the steps mentioned in this article . Then reinstall your AVG Internet Security as per the steps mentioned here . Keep us informed about the status to assist you further.
Lidiya,
I apologize for the difficulties caused to you. Please remove your AVG Free Antivirus program completely as per the steps mentioned in this article . Then reinstall your AVG Internet Security as per the steps mentioned here . Keep us informed about the status to assist you further.
thank you ... I opened control panel > program .. and I found icon AVG...I see the icon AVG AntiVirus Free ...only and he is an expiered and offers to pay again...I want to explain to you ...I always bought your products but I did not install never...and used antivirus for free...this probably is the reason that I can not do it as you recomend to me...I ask you to help me ... maybe there is another way...
sorry for my english ... and for my knowledge of the computer