AVG Internet Security

AVG Protection
3

Hi Marquita,

We're glad to look into this & help you. From your description, it seems that you're receiving a blank white screen upon accessing AVG interface.
To ensure this, share us the screenshot of the screen that you receive while accessing AVG.
Sometimes, this might happen if few services are unable to initiate. Please let us know the version of AVG that is installed on your computer.
To check the version : Go to control panel - Programs - Programs & Features - version would be listed beside AVG Internet Security.

1

I have been trying to access my AVG Internet Security, and whenever I click on the icon on my desktop or tool bar all I get is a white box. Can someone please tell me what I need to do to get rid of the box and access my AVG Internet Security. Thank you.

2

Hi Marquita,

We're glad to look into this & help you. From your description, it seems that you're receiving a blank white screen upon accessing AVG interface.
To ensure this, share us the screenshot of the screen that you receive while accessing AVG.
Sometimes, this might happen if few services are unable to initiate. Please let us know the version of AVG that is installed on your computer.
To check the version : Go to control panel - Programs - Programs & Features - version would be listed beside AVG Internet Security.