Hello Kathleen.
We'd be glad to look into this.
Unfortunately, you do not have an active subscription for AVG Internet Security under the email address you used to contact us here.
I have sent an email requesting more details.
I have a paid subscription to AVG Internet Security and my passwords constantly keep getting compromised? Why?
Kathleen, we'd request you to refrain from sharing the email addresses or other account information in public post.
Regarding your issue, I have sent an email containing instructions to get connected with our remote assistance team.
They will be glad to troubleshoot and resolve the issue.
I have sent email containing steps to get connected with them. Check your inbox and spam box as well.
I have two emails [Email removed] and [Email removed]
when I registered I used the gmail account. My regular email is the [EMial removed].