Avg internet security

Hello Ray,
We sincerely apologize for the difficulties you are currently experiencing.
Could you please let us know how did you found out that you had virus in your pc? so that we are happy to assist you better. Also please let us know the name of the AVG product you have installed in your pc.
Please feel free to contact us for any further assistance. Thank you.

I have a big internet security problem.  it relates to the microsoft windows 10 upgrade.  it is unwanted and therefore a virus,  please help me to stop this pestering piece of **** from pestering me any more. I will pay extra if nescessary to stop this ******* from contining.

Hello Ray,
We sincerely apologize for the difficulties you are currently experiencing.
Could you please let us know how did you found out that you had virus in your pc? so that we are happy to assist you better. Also please let us know the name of the AVG product you have installed in your pc.
Please feel free to contact us for any further assistance. Thank you.