Hello Stewart,
Thank you for reaching AVG Support Community.
I'll certainly help you with this.
Regarding your issue with AVG Internet Security.
I request you to repair your AVG Internet Security and restart you PC.
You can repair your AVG Internet Security by following steps,
1. Press your window key and type "appwiz.cpl" and hit "Enter"
2. Here you can see the list of installed applications in your PC.
3. Uninstall the conflicting antivirus (If found).
4. Uninstall the AVG Internet Security and click "Uninstall".
5. Now select repair and continue.
6. Restart your PC.
Please try the above steps and let us know the status of the issue.
If the issue persists, then feel free to write back to this post.
Thank you.
When I turn on internet security menu there is a red warning message saying my enhanced firewall is turned off. When I click on "Turn On" nothing happens. I have gone into settings and it shows the enhanced firewall as being switched on. What am I supposed to do now?
Hi Hari,
Followed your instructions and nothing changed.
Hello Stewart,
Thank you for reaching AVG Support Community.
I'll certainly help you with this.
Regarding your issue with AVG Internet Security.
I request you to repair your AVG Internet Security and restart you PC.
You can repair your AVG Internet Security by following steps,
1. Press your window key and type "appwiz.cpl" and hit "Enter"
2. Here you can see the list of installed applications in your PC.
3. Uninstall the conflicting antivirus (If found).
4. Uninstall the AVG Internet Security and click "Uninstall".
5. Now select repair and continue.
6. Restart your PC.
Please try the above steps and let us know the status of the issue.
If the issue persists, then feel free to write back to this post.
Thank you.
Hi Stewart,
We apologize for the inconvenience caused to you.
May I know since when you are facing this issue please?
Also please specify the device version and service pack information.
Please keep us updated.
Thank you.