For a few years I had the installed the Free AVG version which covered the basic protection: Computer and web/email and full protection: hacker attacks, private data and payments. But just yesterday I couldn't find the avg icon in my toolbar so had to reinstall it. So after reinstalling the free version it says Protection is disabled with hacker attackers not protected (it did before I had to reinstall it). When I hover over it, it says to turn on my enhanced firewall. When I open the avg dialog box I don't even see any firewall option to get it to turn on. I made sure my windows firewall is turned on. It says protection will be enabled after after PC restart. I've tried restarting my computer more than three times to see if it enables the protection. It doesn't do anything and not sure whats wrong with it. Any suggestion or input will be great!. Thank you!
Hello Ava,
I understand the inconvenience caused. Please be informed that free version of AVG does not include Hacker protection (firewall). Firewall protection is included in either 30 day free trial version or paid version of AVG Internet Security. Please share the screenshot ( http://avgclick.me/getscreenshot ) of AVG interface that you are looking at to assist you further.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to upload the screenshot on this thread.