Hello Geoff,
We regret for the inconvenience. Please try to disable AVG program temporarily and then connect your printers. If you still have the same issue, then AVG is not the problem.
Thank you.
Hi all,
I unfortunatly have AVG Internet security (paid version) installed on all my computers in my office.
Over the weekend the automatic update to AVG bloatware happened. I have a mixture of Win 7 and Win 10 on my network and now not able to communicate between the machines any more. First thing I noticed was not being able to access my network printers. Had to reinstall my printers.
Contacted support to be told the problem is with the operating system on my Win 7 machine and it is not a result of the update. I need to speak with Toshiba to resolve the problem. Currently trying to uninstall and get my network access back.
Maybe someone from support might need to look at the issues, I am sure I am not the only one having issues.
Hello Geoff,
We regret for the inconvenience. Please try to disable AVG program temporarily and then connect your printers. If you still have the same issue, then AVG is not the problem.
Thank you.