Hello Kat,
We regret for the inconvenience caused to you. We would request you to run the AVG remover tool to remove all the AVG traces, click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run your AVG remover tool. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C: and remove it. Now click this link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe to download your AVG Internet Security , run the downloaded file to start the installation process and follow the instructions on your screen. Complete the installation and restart your computer. For further help, you can get connected with our technical support using this link http://avgclick.me/AVGtechnical . Please, feel free to let us know if you require any further assistance. Thank you.
Hi, I purchased AVG Internet Security on 9th Sept. I tried to download it forgetting that i still had AVG free software on my laptop (even though none of it was working). An error code came up 0xe001f921 but no instructions as to what to do.
I uninstalled the old free software, and somehow the new product has gone with it. Please advise, I have paid for it and I'm sure you can tell if it has been installed or not. Can I download it again?
Hello Kat,
We regret for the inconvenience caused to you. We would request you to run the AVG remover tool to remove all the AVG traces, click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run your AVG remover tool. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C: and remove it. Now click this link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe to download your AVG Internet Security , run the downloaded file to start the installation process and follow the instructions on your screen. Complete the installation and restart your computer. For further help, you can get connected with our technical support using this link http://avgclick.me/AVGtechnical . Please, feel free to let us know if you require any further assistance. Thank you.