Hello Marie,
I understand your concern.
Please click on ""Logout", once this is done, your subscription will be downgraded to free version.
Restart your computer and then login back to your AVG account to reactivate AVG Internet Security on your computer.
You can click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to download and install AVG Internet Security Unlimited on your computer.
If you face any difficulties, please let us know and we will assist you further.
I renewed my AVG Internet Security on my laptop and when I get ready to logout it comes up with an icon that says." This will downgrade you to AVG Antivirus Free, and you'll lose all your paid features until you reactivate your product." Should I log out and take the change that I will loose my 2 yr subscription or not. Also, I need to load this on my desktop and cannot figure out how to add it to the desktop. I have an order number but no activation number.
Please help
Hello Marie,
I understand your concern.
Please click on ""Logout", once this is done, your subscription will be downgraded to free version.
Restart your computer and then login back to your AVG account to reactivate AVG Internet Security on your computer.
You can click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to download and install AVG Internet Security Unlimited on your computer.
If you face any difficulties, please let us know and we will assist you further.