Hello Christine,
Thank you for reaching AVG Support Community.
I'll certainly help you with this.
Are you getting any error messages while running the AVG Internet Security?
May I know the operating system of your computer?
Please share the relavent screenshots about your concern.
I request you to repair your AVG Internet Security and restart you PC.
You can repair your AVG Internet Security by following steps,
1. Press your window key and type "appwiz.cpl" and hit "Enter"
2. Here you can see the list of installed applications on your PC.
3. Uninstall the conflicting antivirus (If found).
4. Uninstall the AVG Internet Security and click "Uninstall".
5. Now select repair and continue.
6. Restart your PC.
Please try the above steps and let us know the status of the issue.
If the issue persists, then feel free to write back to this post.
Thank you.
I am unable to open AVG Internet Security on my desktop. Working fine on my laptop.
Hello Christine,
Thank you for reaching AVG Support Community.
I'll certainly help you with this.
Are you getting any error messages while running the AVG Internet Security?
May I know the operating system of your computer?
Please share the relavent screenshots about your concern.
I request you to repair your AVG Internet Security and restart you PC.
You can repair your AVG Internet Security by following steps,
1. Press your window key and type "appwiz.cpl" and hit "Enter"
2. Here you can see the list of installed applications on your PC.
3. Uninstall the conflicting antivirus (If found).
4. Uninstall the AVG Internet Security and click "Uninstall".
5. Now select repair and continue.
6. Restart your PC.
Please try the above steps and let us know the status of the issue.
If the issue persists, then feel free to write back to this post.
Thank you.