AVG Internet Security

Hi George,

We're glad to look into this & help you.
Please let us know the reason that made you think that 'Remote access shield' has blocked the access to network computers.
Do you receive any message from AVG? If so, share us the screenshot of it for better clarity.

Remote access shield has shut down my home network. Any computer that is connected to the router cannot access files from mine. My laptop connects through WiFi and works fine

Just to correct my first statement. When the Shield is “On”, all computers  show a popup that my computer is not available/unable to access. When the Shield is turned “Off” the laptop can access via Bluetooth but the desktop connected via the cat5 cable to the router is unable to access showing the same message.
The Remote Shield also shows the ip adresses of the other computers as blockrd.

Thank you for writing back to us & providing a clarification, George.

However, to further investigate this issue, we require the screenshot/snapshot of the notification pop-up you've been receiving from AVG.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.

Hi George,

We're glad to look into this & help you.
Please let us know the reason that made you think that 'Remote access shield' has blocked the access to network computers.
Do you receive any message from AVG? If so, share us the screenshot of it for better clarity.