Hello Sharron,
While verifying your account you have AVG Internet Security as your active subscription. We kindly request you to follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
Hello i have 3 weeks left of my AVG internet Security left and it keeps turning everything off
i also seem to have 2 now the normal AVG internet Security and one called Zen.neither are working and wont let me uninstall the newest one which is Zen AVG.The Zen one is spinning and wont stop and when i click on the other internet Security it is green but as soon as it goes back to the opening page it's red again and not working.I am in the process of downloading it again but it never worked and came with an error but i cant copy and paste it to here.I would love some help on this please Sharron
Hello Sharron,
While verifying your account you have AVG Internet Security as your active subscription. We kindly request you to follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.