I have windows 10, purchased laptop about a month ago. I loaded AVG Internet Security right away and now it's telling me it expires in three days so I purchased it but when I went to download it told me I already have the updated version. Why am I still getting the notification of expiration on my AVG? Can anyone help me?
Hello Erica,
I apologize for the inconvenience caused. I see that you have an active AVG Internet Security (1 computer) license and you purchased AVG Internet Security - Unlimited (1 year subscription) on 17th Aug 2017. Please be informed that these 2 are identical products and you do not require both of them. The difference between them is that the new product can be used on any no.of devices (Windows, Mac & Android).
I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and let them know which product would you like to install and they will be glad to assist you.