I see the "mountain" image but there is no file to be sent. I press fn, F12 but nothing copies anywhere that I can locate. This popup window keeps popping up right in the middle of things I am doing and is very bothersome. There must be another way for you to determine how to make my application work correctly.
Hello Reese,
I regret for the inconvenience caused. I see that you have purchased AVG Internet Security - Unlimited (1 year subscription) valid till 7/15/2018 and AVG PC TuneUp (1 computer) good till 4/30/2019. Hence you can install AVG PC TuneUp in 1 PC only. Please confirm whether you are encountering restart PC message from AVG Internet Security. If so, please share the screenshot of that message to assist further.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.
I purchased a subscription to AVG Internet Security for my 3 devices. I tried adding them to the subscription but only 2 of them were added. After 30 days, it is trying to reboot my system every few minutes. I already ordered the subscription and I wanted my sub to AVG PC Tunup to be an addition to that and extend the time but that didn't happen. How can I get to run my scans again on all 3 devices?
Hello Reese,
I appreciate your efforts in trying to add the screenshot.
In this case, I request you to get our additional support to fix the issue.
I have sent an email instruction to get connected with additional support.
Once connected, please show the screenshot of the popup that you received from AVG.