Hi Angela,
I apologize for the inconvenience.
On checking your account, you have AVG Ultimate, valid until June 27, 2020. It seems that your AVG program is not activated on your PC.
May I know in which AVG program is requesting to purchase paid subscriptions? Are you receiving any pop-up to upgrade your subscription?
Please share us the screenshot of the message to check further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Has anyone else had this issue? Since purchasing and downloading this product I have had more problems than help… I didn't purchase a product to be continually told to buy premium so that the original merchandise would perform properly.I will never buy this product again. Totally dissatisfied.
Hi Angela,
I apologize for the inconvenience.
On checking your account, you have AVG Ultimate, valid until June 27, 2020. It seems that your AVG program is not activated on your PC.
May I know in which AVG program is requesting to purchase paid subscriptions? Are you receiving any pop-up to upgrade your subscription?
Please share us the screenshot of the message to check further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.