AVG internet security

Dear Sirs,

I have just subscribed the Internet Security, But AVG ZEN still showing your computer is not protected, after downloading the update.

Hello Eric,
We are sorry to know that you still get "Nor Protected" message. Please open the AVG Zen window and click on "AVG Internet Security" tab. You can see a new window open. Please check if there is any inac  tive component in the new tab. You can also send us the screenshot of the AVG Internet Security using this link http://avgclick.me/getscreenshot
Thank you